Want to Grow Your Business? You Need a Growth Strategy
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Want to Grow Your Business? You Need a Growth Strategy

Byadmin

Want to Grow Your Business? You Need a Growth Strategy For any business, especially in customer service (CS) and account management (AM), having a well-defined growth strategy is crucial. Here’s how to develop and implement an effective growth strategy to propel your business forward: 1. Define Clear Goals: Set specific, measurable, attainable, relevant, and time-bound…

5 Stages of Team Development: What You Need to Know
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5 Stages of Team Development: What You Need to Know

Byadmin

Building a high-performing team is essential for success in customer service (CS) and account management (AM). Understanding the five stages of team development can help you guide your team effectively. 1. Forming: This initial stage involves team members getting to know each other and understanding the team’s goals and boundaries. Clear communication and setting expectations…